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Return Policy

At Saico Shop, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within [number] days of receiving your order for a refund or exchange, subject to the terms outlined below:

1. Eligibility Criteria for Returns:

  • Items must be unused, unworn, and in their original condition with tags intact.
  • Returns must be initiated within [number] days of receiving your order.
  • Certain items such as [specific items like perishables or personalized items] are not eligible for return unless defective.

2. Return Process:

  • Contact our customer service team at contact@saicoshop.com to initiate a return request. Please provide your order number and details of the item(s) you wish to return.
  • Pack the item securely in the original packaging (if possible) and ship it back to the address provided by our customer service team.
  • Once we receive the returned item and verify its eligibility, we will process your refund or exchange within [number] days.

3. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to an error on our part or the item received is defective.

4. Refunds:

  • Refunds will be issued to the original payment method used for the purchase.
  • Please note that it may take several business days for the refund to appear in your account, depending on your financial institution.

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